Making messy text usable.
A customer writes 25/12. Another writes Dec 25. A third writes ٢٥-١٢-٢٠٢٤. All three mean the same date, and your system needs to know that before it can do anything useful with it. This is what we build.
- Tokenisation and normalisation tuned for mixed Arabic and Latin script, where most defaults quietly fail
- Entity extraction that pulls names, amounts, dates and references out of free text and into your schema
- Classification and routing, so a message reaches the right desk without a person reading it first
- Sentiment and intent scoring measured against a labelled set you own, not a vendor benchmark
